Field Support Software-as-a-Service (SaaS) Provider Opsivity(TM) Launches in U.S. Market Targeting Fast-Growing Remote Field Operations Sector | 2021-10-06 | Press Releases

Synthetic intelligence (AI) and augmented actuality (AR) allow area service technicians to resolve technical issues quicker and enhance productiveness in a labor-intensive trade

PORTLAND, Ore., October 6, 2021 / PRNewswire / – Opsivity ™, a Software program-as-a-Service (SaaS) supplier of area assist options, formally launched immediately. Opsivity leverages AI and AR to leverage data and operational know-how between area service groups to shortly resolve technical issues in actual time and enhance productiveness in sectors hit by labor shortages. The flexibility to seize and share data is especially helpful as corporations face potential mind drain as a result of retiring child boomers within the Covid surroundings. Trade innovator and former RealWear co-founder and CEO, Andy Lowery, has been named president of the brand new firm. Expertise veteran and former chief of Samsung and Intel, David Fosberg, will act as Chief Buyer Officer and will likely be led by the Chief Expertise Officer, Patrick Neise, and Madhu Augustine as VP of SaaS product improvement.

Introduction of Opsivity, SAAS for area assist options. Market worth $ 600 million, combats mind drain in Covid environments

“The sector service trade is affected by a scarcity of expert area technicians as a result of COVID-19 pandemic, retiring child boomers, and issue hiring their replacements,” mentioned Lowery. “We provide area service technicians entry to our AI-enabled data database, which repeatedly learns, improves and preserves problem-solving experience in all area service groups and eliminates the fear that operational know-how is misplaced when staff depart.”

Opsivity addresses the wants of the distant area assist trade with distinctive AI algorithms to assist its KnowledgeBase, which shops specialist data resembling operations, checklists, articles and previous options. The energetic KnowledgeBase mixed with superior and user-friendly real-time collaboration features can intelligently find a area technician and join them to an issue knowledgeable (SME) by way of chat or video name to assist with drawback fixing. Opsivity runs on units that area technicians already use and belief, resembling smartphones, tablets, laptops and wearables, to entry operational insights that maintain the enterprise working

“There are greater than 600 million area staff in heavy and light-weight trade worldwide,” mentioned Andy Lowery, President of Opsivity. “Many of those professionals are liable for retaining essential gear working or resolving issues shortly to keep away from expensive disruptions. When downtime happens, it could price the trade trillions of {dollars}. Opsivity offers area technicians entry to problem-solving experience throughout their group to resolve technical issues. It will cut back expensive gear downtime and enhance operational productiveness. “

Opsivity’s AR capabilities give area technicians the power to take images and movies of the issues they encounter and touch upon particular notes that may be shared with material consultants (SME) for fast decision. Utilities, oil & fuel, transportation, logistics, heating, air flow and air con (HVAC), and easy service repairs corporations can all profit from having their area technicians use Opsivity to assist resolve issues quicker.

Opsivity additionally introduced vital partnerships with RealWear, the world’s main supplier of transportable assisted actuality options, and the simPRO Group, a worldwide supplier of job and mission administration software program for the craft and repair industries, to broaden its cloud-based providing for the gross sales drive. Opsivity is an entirely owned subsidiary of Harvest Expertise Group Ltd., a publicly traded firm on the Australian Inventory Change (ASX: HTG). Opsivity is the brand new firm and model that emerged from Harvest’s earlier acquisition in Could of this yr of Silicon Valley startup SnapSupport.

About opsivity

Opsivity is a Software program-as-a-Service (SaaS) area assist supplier that focuses on leveraging data and sharing operational experience to resolve technical points in actual time. Based mostly in Vancouver, WA, Opsivity is an entirely owned subsidiary of Harvest Expertise Group Ltd., a publicly traded firm on the Australian Inventory Change (ASX: HTG). Opsivity’s cloud-based resolution makes use of AI and AR to supply real-time, on-site distant assist to prospects in all industries and geographic areas. Opsivity runs on units that area technicians already use and belief, resembling smartphones, tablets, laptops, and entry the operational insights that maintain the enterprise going. Study extra about Opsivity at www.Opsivity.com

Contact: Otto@Loudwhispers.internet (North America) or Josie@loudwhispers.internet (Asia)

Viewing Unique Content material for Downloading Multimedia: https://www.prnewswire.com/news-releases/field-support-software-as-a-service-saas-provider-opsivity-launches-in-us-market-targeting- almost-growing-remote-field-operations-sector-301394610.html

SOURCE Opsivity

[ad_2]