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Vancouver journey agent Glynnis Chan buyer was on Air Canada flight from Vancouver to Hong Kong final week, the place a passenger on board was confirmed upon arrival that he had COVID-19.
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The case resulted, partially, within the Hong Kong Division of Well being banning Air Canada flights from Vancouver to Hong Kong for the subsequent two weeks via October 29, and is an instance of the unpredictable errors that may happen, Chan mentioned.
In an electronic mail, an Air Canada spokesman mentioned that passengers on the 4 now-canceled flights from Vancouver to Hong Kong can be rebooked or refunded if they can’t rebook inside three hours of their unique departure time.
“Issues can change in a short time, even in the event you land,” mentioned Chan.
Hong Kong authorities are tightening the principles after 58 of the 59 COVID instances reported have been attributed to vacationers arriving within the first half of October.
A type of imported instances was on the Air Canada flight from Vancouver to Hong Kong on October 13. One other passenger on the identical flight “additionally failed to fulfill the necessities of the Illness Prevention and Management Ordinance,” in line with the Hong Kong Ministry of Well being. Air Canada didn’t reply to a request for particulars.
Chan’s consumer, who was touring to Hong Kong for his father’s funeral, was initially booked on a Cathay Pacific flight, which was canceled “for no motive.”
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So she rebooked him on the Air Canada flight. He had been prepared to spend 14 days in a government-designated quarantine resort, which is the said requirement for totally vaccinated vacationers from Canada.
“You are speculated to spend two weeks in a selected resort after which self-monitor for signs for an additional week after which do two extra checks,” Chan mentioned.
“Now he hears that he might must spend 21 days (quarantine) within the designated resort. He’s very pissed off with the state of affairs. “
In the meantime, with Air Canada flights quickly unavailable, the one direct flight from Vancouver to Hong Kong is operated by Cathay Pacific and has now elevated from $ 1,300 to $ 1,400 to $ 2,300, Chan mentioned.
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There aren’t many vacationers from Vancouver to Hong Kong because the federal council is refraining from non-essential journey, however Chan mentioned some are nonetheless flying for household and different pressing private causes.
Different choices are listed on Google Flights, however they embody a cease in San Francisco after which Seoul earlier than touchdown in Hong Kong, or going the opposite method to Toronto after which Frankfurt or London earlier than arriving in Hong Kong.
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